We offer you a new Omnichannel Customer Experience Platform for improve your customer experiences
Omnichannel Customer Experience OmiCX
We build bridges between companies & customers
OmiCX
OmniChannel Customer Expriene Platform
OmiBOT
OmniChannel BOT
OmiMarketing
OmniChannel Marketing
OmiQA
OmniChannel Quality Management.
Omnichannel Customer Experience
- OmniChannel: Voice, Chat, Email, Social
- Customer 360, Customer Journey
- Services Cloud, Marketing Cloud, Sale Cloud
OmiBOT
- OmniChannel: Voice, Chat, Social
- Self Developed ASR
- Customized NLU
- Natural language processing (NLP)
OmiMarketing
- OmniChannel: Voice, Chat, Email, Social
- Customer Segmentation
- Omnichannel marketing campaigns
- Workflow Automate
OmiQA
- OmniChannel Quality Management: Voice, Chat, Email, Social
- Virtual QA
- Emotion Detection
OmiCX Pricing Model
Popular
Standard
000
1080
- Basic Call Center
- Digital Channel
- Advance Call Center
- Full Channel Realtime Monitor
- Mini CRM
- KMS
Ultimate
000
1620
- Basic Call Center
- Digital Channel
- Advance Call Center
- Full Channel Realtime Monitor
- QA
- Mini CRM
- CIMS
- VOC
- Campaign Management
- KMS
- Smart Dialer
Our Customer
Metech member of MP Group
Address: Floor 10 – HH3 Sudico Me Tri – Nam Tu Liem – Ha Noi
Email: Info@metechvn.com