We offer you a new Omnichannel Customer Experience Platform for improve your customer experiences

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We build bridges between companies & customers

Omnichannel Customer Experience OmiCX

OmiCX

OmniChannel Customer Expriene Platform

OmiBOT

OmniChannel BOT

OmiMarketing

OmniChannel Marketing

OmiQA

OmniChannel Quality Management.

Omnichannel Customer Experience

  • OmniChannel: Voice, Chat, Email, Social
  • Customer 360, Customer Journey
  • Services Cloud, Marketing Cloud, Sale Cloud
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OmiBOT

  • OmniChannel: Voice, Chat, Social
  • Self Developed ASR
  • Customized NLU
  • Natural language processing (NLP)
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OmiMarketing

  • OmniChannel: Voice, Chat, Email, Social
  • Customer Segmentation
  • Omnichannel marketing campaigns
  • Workflow Automate
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OmiQA

  • OmniChannel Quality Management: Voice, Chat, Email, Social
  • Virtual QA
  • Emotion Detection
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OmiCX Pricing Model

Basic

000 540
  • Basic Call Center
  • Real-time Call Monitor
  • Mini CRM
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Popular

Standard

000 1080
  • Basic Call Center
  • Digital Channel
  • Advance Call Center
  • Full Channel Realtime Monitor
  • Mini CRM
  • KMS
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Ultimate

000 1620
  • Basic Call Center
  • Digital Channel
  • Advance Call Center
  • Full Channel Realtime Monitor
  • QA
  • Mini CRM
  • CIMS
  • VOC
  • Campaign Management
  • KMS
  • Smart Dialer
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Our Customer

Vin
Vpbank
MP
FPT
BHS
Mcredit
MB
F88
HongNgoc
CGVTelecompng
Casper
Mobi

Metech member of MP Group 

Address: Floor 10 – HH3 Sudico Me Tri – Nam Tu Liem – Ha Noi

Email: Info@metechvn.com